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"Very good hospitality overall no complaint easy to navigate and process rides to airport and train station’s "

"The property was amazing. We really were taken care of by the staff during our one night stay. I wish we would have stayed a couple more nights to enjoy the onsen which was very relaxing, especially having our own tub in our room to even further enjoy the relaxing experience. "

"Yes"

"Excellent hotel. Exceeded my expectations. The hotel had everything and anything I needed. Staff was very attentive and helpful. Breakfast had a huge variety of items and delicious. Highly recommended staying at this hotel. "

"Very convenient location right next to train station. Excellent breakfast choices. Comfortable, good size room."

"We had a great stay from start to finish. Check-in was easy, and the staff was friendly and helpful the entire time. The room was clean, comfortable, and had everything we needed. The location was convenient, and all the amenities were well kept. Overall, it was a really positive experience, and we would definitely stay here again."

"If you're in Hakone stay here! There's no better hotel. This is by far one of the best hotels we've ever stayed at. It is lovely!"

"Friendly staff, help us with everything we needed. The views from the room were AMAZING. 10 minute walk from the port, and the malls. "

"Most restaurants open till midnight. Easy and fast transportation to Tokyo. Just beware of people on the street keep asking and harassing you to take the service they provide especially at night time."