Find hotels near Shophouse Grand World, Phu Quoc from ₩30,262

"By the look of the exterior and lobby of the hotel, it is a five star worthy resort. The room itself is not as luxurious. The room furnitures show signs of wear & tear. The bed is one of hardest bed, and it hurts my back. The shower drain is also cloggng, and it drains slowly. There are no hair conditioner nor body lotion. The pool is nice, not too busy and not much chemicals in the water. We have free breakfast and bottle water. The only dinning room is huge, with two service buffet areas. The food is above average. Vinholiday provided us free unlimited Vinbus. Free shuttle from airport to hotel and back. Free bus to night market and shopping. We enjoyed the bus rides. We even used it to Sunset town (half way). We also enjoyed the discounted tickets to VinSafari and VinWonder. The free shuttle runs every half hour. We had to fight our way on the last bus after VinWonder water show. Human sardines on the last bus back to the hotel. We also like the beach and the Grand World area. We enjoyed the hotel and breakfast. "

"The 3BR Villa was nice and spacious but had maintenance issues. The flooring was uneven and creaky, and when we checked in late afternoon/early evening the air conditioning in the master bedroom and main living room were not functional. After maintenance worked on it for an hour the bedroom AC was working but not at full capacity, and the living room AC couldn't be fixed. The bedroom temperature wasn't comfortable until after 11PM. This caused a fair bit of inconvenience and discomfort, we had young children who had trouble sleeping due to the heat. The living room AC wasn't able to be fixed during our stay. Management was responsive, apologetic, and helpful but at the end of the day wasn't able to offer us an agreeable solution to compensate for not providing a villa in full working condition. They offered to change to an equivalent villa after 2 nights, we declined as it meant packing and unpacking for 9 people. After a lot of back and forth the best they could do for us was various resort credits and services with a total face value of about $150CAD. This was a pretty small amount compared to the rate of the villa. Other than that the property was quite pleasant."

"Great hotel with the most incredible staff"

"Good food variety. Kids friendly. Great location , close to theme park and zoo and other activities. "

"Staff was courteous. No fridge, pay per view tv only. Bathroom was out in the hall. A kettle, no coffee or cups? Paid for two nights, stayed for one."

"This is a lovely resort with a nice swimming pool and a beautiful beach. We stayed in a two-bed room, which was spacious and well furnished. The balcony chairs were very comfortable and made the sea view even more enjoyable. Breakfast was good, and the dining area offered plenty of seating options. The staff were friendly and helpful throughout our stay. The only issue that affected our comfort was the air conditioning in the room — even on the lowest fan setting, the airflow was still too strong and couldn’t be adjusted to a gentler level. Thanks for everyone’s hard work!"

"The staff was great the place was 4 out of 5 stars "

"Helpful host, great location, "

"The double rooms are mostly on 4th floor and the stairs are small. It is tough to carry the suitcase. They have only big rooms on the first floor and you have to pay much more. They have only solar water geysers. There is no one at the reception most of the time if you have any concerns. The bathrooms are not tidy and the water gets clogged. The bathrooms are tiny and you should turn off the water in between your bath for the water to drain. Please don’t choose this. "