Find hotels near Thang Long Citadel, Hanoi from ₩38,127

"The shower/bathroom in our initial room flooded but we were moved to a better room the following day."

" I loved the staff. The best service I have gotten anywhere and I travel a lot. They hooked me up with my tour to Ninh Binh and other guests for Ha Long Bay and Sapa, gave me recommendations for food places and were always available to help with anything. They waited with me till my Grab to the airport arrived when I was leaving and even communicated with the driver for me in their local language. I thought that was above and beyond. And the breakfast is really good (worth waking up early on a vacay for) and the room itself has everything you could possibly need, and is reasonably sized. Not too small, but not big either. Bathroom is good quality and clean. Water was excellent (i like hot showers and never had issues). "

"I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet. Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care. The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day. The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly. Upon leaving we were gifted cute tote bags! "

""The room is big and beautiful, with everything you need. It's super clean. Breakfast is good. But what I like the most is the receptionist — they are very nice, always smiling, and ready to help with anything you need. The hotel is in a great location, right in the middle of everything." "

"Location is great, close to lake, shops and restaurants. Breakfast in the hotel is great, plenty of choices. The waiter, Sam is very helpful and always smiling. Hotel receptionist, Mia was very helpful and pleasant to talk to. Hotel room is very clean."

"We used this hotel as our 'base' as we visited other areas of northern Vietnam, they checked us in so we didnt have to go through it all again everytime we came back, they remembered us and always was friendly. They asked where we were off next and if it was bright and early in the morning, they would have a snall breakfast to takeaway for us! The room was clean and big enough to room around."

"Rooms where great, service A+++"

"Oriental Jade was a really good choice. The staff were extremely friendly and helpful. We had to extend our trip by another night and they managed to fit us in the same room – no problems. The bathroom had a few stray hairs on the floor. Apart from this, the property was fantastic and would have given 5/5 stars."

"The people of Vietnam are very friendly, but the staff go the extra mile with a genuine feeling like they really want to lear and get betterZ Cannot recommend highly enough. "