โAbsolutely amazing first time at this hotel will be back. In the heart of downtown. Great staff, clean hotel, the room was great. The Gregory restaurant brunch was awesome. If youโre in BR this is the place to stay 10/10โ
โGreat kitchen with all appliances but also staples like flour and other supplies for use in cooking/baking. I liked the windowless bedroom, cabinets were plentiful and well-stocked in kitchen, everything was very clean and enough towels. Toilet worked better when I poured additional water into tank. First time stay at place with no front desk. Remote person could have better explained timing of providing needed entry code. Only complaint.โ
โSuch a quiet and relaxing stay. The room was very nice and the staff very courteous. What impressed me the most is that we left a garment bag with a weekโs worth of clothing and it was held until we sent someone to pick it up for us considering we traveled from out of State. I can appreciate the staffโs professionalism and honesty considering Iโve left something behind at another hotel and didnโt get it back. โ
โStaff was extremely friendly and helpful. Only had one hiccup. Miss understanding about the shuttle service. But we addressed the problem & Ballyโs makes it right.
Room was a bit small & thereโs no fridge or microwave. But other than that we had a very pleasant experience. My husband & I were extremely impressed with the staff. ๐๐๐โ
โUpon arrival check in was great. Booked a room on the third floor which was clean but had roaches. Front desk immediately came up to room with keys for another room. Ask me if they could see the bug and said that room would be exterminated. Moved to a higher floor and had no issues. Be prepared to pay for parking. โ
