Thank you for staying with us!

Thank you for choosing to stay with us and for sharing your feedback. We are glad to hear that you found our rooms to your liking and appreciated the convenience of our location near Komagome station. Your recommendation means a lot to us.However, we sincerely apologize for the difficulties you encountered during the check-in process and for the issues with the shower curtain and towels. Please rest assured that we are taking immediate steps to address these concerns and ensure that they are rectified promptly. Guest comfort and satisfaction are our top priorities, and we will do everything we can to improve in these areas.

Thank you for your stay and great review!We are glad to hear that you are satisfied with our room cleaness!!And also, we are sorry about self check in process.We provide non face to face online self check in system.If you register it before arrival, it takes just 23 min to check in.We will try to improve our check in systemOnce again, thank you for choosing our hotel!

Thank you for your review. We're always striving to offer the best value to our guests.

Thank you for taking the time to share your feedback! We're glad to hear that you found the environment nice and cozy, with all the necessary amenities in place. Your mention of the simplicity of the self-check-in process with the pre-filled form is great to know, as we strive to make the experience as seamless as possible for our guests. We understand that it's suitable for shorter stays, and we're happy to hear that you found it okay for a 3-night duration. We value your stay and hope to host you again in the future! If there's anything specific you'd like us to improve upon, please feel free to let us know.