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"The rooms were lovely. Unfortunately the toiletries are not in the room only in the onsen which I didn’t find ideal. The garbages in the rooms are really tiny and I’m all for sustainability but this doesn’t really make a lot of sense when you’re catering to travellers in a City that doesn’t provide garbage facilities leaving them no choice but to bring it back to their hotels. Overall, this is a beautiful hotel with really wonderful staff. I just wanted to point out a couple things that could use tweaking. "

"Good location, clean room, delicious breakfast, free coffee and tea and more in the lobby area. The basic amenities plus facial wash, toner and cream in the small pouch were available. "

"Clean, modern and spacious room. Great location "

"Perfect stay at Hotel JAL City Toyama! The room was perfect and equipped with everything I needed. I especially loved the laundry information feature on the TV such a smart and convenient detail. The breakfast was delicious with great options, and the staff was extremely friendly, welcoming, and helpful during my stay. I would definitely stay here again!"

"The room has the sink beside the bed . The room is also tiny . "

"Wonderful breakfast and onsen"

"Room is clean and fine, but breakfast has room to improve when the price is relatively high. Staff service is good and overall is good. Parking is required to bring the card to create a coupon receipt, not very convenient. "

"Elevator took forever. Floor was dirty"

"Clean room, good air conditioning, convenient location, walkable from train station, close to restaurants, staffs were very polite and helpful "