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“The Best Western on the north side of Johnson City, Tennessee, was a great halfway spot between home and Hilton Head Island. The reception staff was friendly and helpful, especially Holly. The hotel was very nearly fully occupied, but the breakfast was excellent and plentiful, as there were two staff attending to the breakfast full-time. They were pleasant and very hardworking and kept the breakfast area tidy and fully supplied. We did not use the pool, but it looked well-maintained. We will...

“Service personnel were super friendly and impressive. You could tell they love taking care of the guests!”

“Location to Mass General”

“Good location. Room was clean and very quiet.”

“There was no towels in my room, front seat was very helpful though. Unit was just inconvenient because I was tired and didn’t want to go back after getting to my room. There’s no coffee maker in the room which if I’m paying a good amount even cheap hotels have coffee makers. And most places that have kitchens have stuff to use to cook with. I just feel like the place wasn’t worth why I paid for. The laundry room wasn’t dirty but it wasn’t clean either.”

“This hotel was an excellent stay for the price. Our room was very clean and they had provided plenty of pillows and towels for our family of four. The breakfast was excellent, and the staff were very friendly. I will say that our room had a few minor issues. The door to the bathroom would not latch unless you pulled it really hard. There was a stain on the bathroom ceiling that looked like there had been a leak up above. Overall, we would highly recommend this hotel.”

“cant remember, we stayed at lots of hotels”

“Clean room and great staff”

“The hotel is in outstanding condition. Staff are all great. Room was quiet and very clean. Breakfast was great. I can’t think of anything they need to improve on. I would definitely stay there again.”

“Not very clean, the room didn’t have enough towels and the staff was hesitant about giving more out (sheesh talk about ridiculous), the breakfast food was not appealing or tasty at all. Won’t stay here again… that’s for sure.”

“People warking at the hotel are super nice.”

“10/10 Experience! I cannot say enough good things about our stay at Comfort Inn in Kingsport! But the absolute highlight of our experience was Stephanie at the front desk! Stephanie was AMAZING! She was incredibly friendly, welcoming, and genuinely went above and beyond to make us feel taken care of. It’s not often you come across someone in customer service who leaves such a lasting impression, but Stephanie absolutely did! Great customer service can make all the difference in a hotel stay,...

“The room was clean and the staff was friendly. However the Expedia amenities included in the search was not actually included. The breakfast that was said to be included was not. It did not actually have a hot tub as stated in the Expedia search parameters.”