โThe hotel was very new, clean and beautifully decorated. The price was very reasonable and it was situated in a great central spot for us to visit Rome and Naples. Just be prepared to use google translate a lot as they do not speak much English, which was fine as I know we are in Italy, but I think we were hoping a hotel would have someone who would be able to communicate in other languages. Breakfast was very limited so we did have to eat out each morning as well which we were not expecting to...
โExcellent customer service, excellent food, excellent location. Alessandra at the front desk is the best together with staff at the restaurants and all crew in the hotel. We would like to return soon.โ
โPersonale assolutamente professionale e disponibile. Struttura in un periodo di transizione ma ragazzi รจ un albergo serio serio serio. Camere grandi, belle, tutti i servizi, asciugamani nuovi ogni giorno con pulizia camera e letti. Bello bello, avrei preferito solo che il bar fosse aperto per piรน tempo ma mi rendo conto che il periodo di scarsa affluenza tolgono il senso dell'apertura notturna. โ
โBeautiful hotel on the ocean! Perfect location with helpful friendly staff. The balconies were breathtaking & the breakfast was over top fresh & delicious. Very reasonably priced with a roof top jacuzzi over looking the ocean!โ
โThe hotel was beautiful. The breakfast was excellent, and the service was outstanding. There is a bus that runs by the hotel, and if you walk 10 minutes, you will find many more buses to choose from. We walked from the port the first time, but I do not recommend it as it was a 30-minute walk, in the sun, uphill.โ
โWe were celebrating our 20th Wedding Anniversary and the lovely receptionist surprised us with the same beautiful room that we had for our honeymoon there along with a bottle of champagne. It made our anniversary extremely special.โ
โA truly beautiful place in an amazing location, right in front of the sea. Waking up and opening the window in the morning is pure magic, the light and the endless blue are simply breathtaking.
The staff is friendly, attentive, and always ready to help, making you feel genuinely at home. The food is another highlight: delicious and abundant. We had the pleasure of attending the Ferragosto gala dinner, which was an unforgettable experience: a sumptuous feast with live music and spectacular...
โGrand hรดtel proche de autoroute mais aussi de la reggia . Super piscine extรฉrieur. Parking . Sรฉcuritaire et pratique. Idรฉal pour visiter caserta et Naples si vous avez lโauto.โ
"I am writing to formally express my disappointment regarding our recent stay.
Unfortunately, our experience was far from satisfactory due to multiple issues with the room, facilities, and customer service.
When we arrived at 3 PM, we were informed that our reserved room was not ready, and we were assigned a different room instead. However, the room had a completely different layout, was uncomfortably small, and did not meet our expectations.
Upon requesting a room change, we were required to pay an additional โฌ100 for reasons that were not clearly explained.
To make matters worse, the bathroom and shower in the new room had rust-colored water coming from the taps, which we only realized after my wife and child had already used it. As a result, they developed skin issues, which significantly impacted our trip.
When we reported the issue, we were told that we could only move to the originally reserved room. We had to change rooms late at night, and while we received a small cake with a note apologizing for the inconvenience, it did little to improve our overall experience.
Throughout this ordeal, the reception staff never offered a sincere apology, and despite being told that the hotel manager would contact us, we never received any communication during our three-day stay. "
"15 min. walk from Napoli Centrale station.
Neighborhood is so so but the hotel property is very good.
You can get the most of your money at this hotel."
