West Country, England hotel rooms at the Britannia Hotels

"Staff at reception very good - the manager even introduced himself and asked if there was anything that I needed, I shared a lift with him so was unexpected."

"Kind and attentive staff"

"Excellent service, treated very well every time we stay, totally recommend for relaxing and being able to enjoy everything ans atay without having to go out anywhere. "

"Clean, modern room, friendly staff, lovely breakfast and great location in Bath. Will stay here again if we come back to Bath"

"Cleanliness staff and facilities "

"The Room was excellent, the staff couldn't be any politer or more helpful, didn't get a chance to use the gym or pool but the bar, executive lounge and breakfast were superb"

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Excellent stay .. I cannot understand some of the negative comments I read on Bath Spa. Excellent front of house and housekeeping. Great Breakfasts and Spa Experience - Property and room also great, with plenty of parking. Book you wont be disappointed. "

"The staff are just wonderful and I mean from front desk to the lady cleaning the room "