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Palace Hotel

4.0 star property
Art Deco hotel with a sauna connected to the convention center in Zagreb

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Photo gallery for Palace Hotel

Breakfast served
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Suite | View from room
Terrace/patio
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Popular amenities

  • Breakfast available
  • Spa
  • Gym
  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36.4 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (Queen)

Double Room (Queen) | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Queen)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Sheraton Zagreb Hotel

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About the neighborhood

Map
Trg J.J. Strossmayera 10, Zagreb, 10000

What's nearby

  • Ban Jelacic Square - 6 min walk - 0.6 km
  • Zagreb Cathedral - 9 min walk - 0.8 km
  • Croatian National Theatre - 10 min walk - 0.9 km
  • Museum of Broken Relationships - 13 min walk - 1.1 km
  • Zagreb City Museum - 14 min walk - 1.2 km

Getting around

  • Zagreb Central Station - 6 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪The Beertija - ‬4 min walk
  • ‪Gostionica Purger - ‬3 min walk
  • ‪Heritage Croatian Food - ‬4 min walk
  • ‪Taste Of India - ‬4 min walk
  • ‪Bacchus jazz bar - ‬4 min walk

About this property

Palace Hotel

Upscale hotel located in Donji Grad
Consider a stay at Palace Hotel and take advantage of a terrace, an art gallery on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), airport drop-off service (surcharge), and express check-out
  • Express check-in, an elevator, and a 24-hour front desk
  • Smoke-free premises, wedding services, and luggage storage
Room features
All 122 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • 60-cm LED TVs with cable channels
  • Daily housekeeping and desks

Languages

Croatian, English, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Extended parking on site (EUR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 120 for adults and EUR 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,722 square feet of space)
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1907
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 60-cm LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 400
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 19 2022 to March 1 2023 (dates subject to change).
This property will be closed from December 9 2021 to March 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 160 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 120 for adults and EUR 120 for children
  • Airport shuttle fee: EUR 200 per vehicle
  • Extended parking fee: EUR 150 per day
  • Pet fee: EUR 160 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palace Hotel Zagreb
Palace Zagreb
Palace Hotel Hotel
Palace Hotel Zagreb
Palace Hotel Hotel Zagreb

Frequently asked questions

Is Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 160 per pet, per night. Service animals are exempt from fees.

How much is parking at Palace Hotel?

Extended parking is available for EUR 150 per day. Limited spots are available.

What time is check-in at Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Palace Hotel?

Check-out is at noon. Late check-out is available for EUR 400 (subject to availability).

Does Palace Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 200 per vehicle applies.

Where is Palace Hotel located?

Located in Donji Grad, this hotel is steps from Strossmayer Square, Zrinjevac, and Strossmayer Gallery of Old Masters. Croatian Academy of Sciences and Arts and Art Pavilion are just steps away. Zagreb Central Station is 6 minutes by foot and Zagreb (ZGC-Zagreb Central Train Station) is 6 minutes.

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Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 999 reviews
Rating 8 - Good. 370 out of 999 reviews
Rating 6 - Okay. 62 out of 999 reviews
Rating 4 - Poor. 13 out of 999 reviews
Rating 2 - Terrible. 7 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace Hotel

Hotell ligger bra och centralt Zagreb, nära till restauranger och sevärdheter. Rent och fint, bra frukost.
Stayed 1 night in Mar 2020

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

KAZUNOBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Kristijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Super personnel la réception, bar et restaurant. Malheureusement le personnel des chambres s’est vraiment beaucoup dégradé en une année.
Stayed 4 nights in Feb 2020

10/10 Excellent

Nigel, Barry

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, central location. Modern hotel in traditional building
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best. The staffs are helpful. Breakfast was fantastic.
Stayed 2 nights in Feb 2020

10/10 Excellent

Borco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace

I have been guest in Zagreb Palace Hotel for many times and always happy to be there. You are in a true hotel and feel the luxury to be treated as a guest. Art Nouveau architecture, famous restaurant, wonderful breakfast, very polite personnel,smooth check in/out, calm, pleasant sleep. So, work from and rest in a real Palace in Zagreb
Stayed 3 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Eneste minus var at vi købte det næst dyreste værelse, men fik et standard værelse. Vi har været på place før, så vi kender værelserne. Ellers er alt topklasse....
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

One night stay, every thing was up to parr
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Muharrem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent
Stayed 2 nights in Jan 2020

10/10 Excellent

JUNGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절했던 청소부

늦은 시간에 물을 달라고 요청했는데 두 개를 주냐고 먼저 묻고 타월도 주냐고 물음. 친절한 이 분 때문에 기분 좋아져서 좋은 평가 남깁니다.
Stayed 3 nights in Jan 2020

8/10 Good

Tomiko

Liked: Cleanliness, property conditions & facilities, room comfort

歴史ある素敵なイメージ通りのホテル！

ヨーロッパなら何泊かはこんなホテルと決めていたのでしたが、想定以上110年の歴史があるようで、著名人が泊まったサイン等の展示も、じみじみと思いを馳せながら見せて頂き、素敵なホテルでした。初日、大&中のタオル一枚ずつしか無く、お風呂マットも無く、こんなものなのかなと思っていましたら、明くる日のベットメイキング後は、しっかりと2人分のタオルやマットが置かれてありました。ご飯もホテル選択の重要ポイントでしたので、沢山の種類で都度作ってくださるカプチーノも美味でした。温かい食べ物や青野菜系の種類は、どこにおいても少な目か無い感じでした。まだ頂いていませんが、オリジナルの板チョコも購入してきました。他のネット口コミでは、ドブロブニクホテルに次いで、ザグレブでは大きなホテルとの事、近くには日本大使館も有り、何か安心でした。空港シャトルバスから、１キロ弱ぐらい有り、最初わかり難かったですが、そこからイェラチッチ広場迄のアクセスが良いので、静かなですし、また泊まりたいと思いました。ザグレブの落ち着きに合ったホテルだと思います。
夕方到着時
お部屋
朝食
朝食
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

趣あるホテル、ただ防音がいまいち

貴族の館を改装した趣あるホテル。内装は見る価値ありです。シングルルーム予約でしたが、ベッドが本当にシングルサイズの幅の狭いものだったので、少しがっかりでした（他のホテルだと1人での宿泊でもダブルベッドを用意してくれることが多いので）。トラム停留所が目の前にあり、どこに行くにも便利。レセプションも温かく迎えてくれます。ただ、単に運が悪かったというだけのことですが、隣室の（おそらく年配の）男性が息が止まるのではというような大きな咳を繰り返しており、それで夜中に目が覚めるほどでした。防音はあまりよくないのかもしれません。
Stayed 1 night in Jan 2020

10/10 Excellent

Ketty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel très bien placé

Bel hôtel de caractère en centre ville
Stayed 2 nights in Jan 2020

6/10 Okay

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Colin, Bury St Edmunds, England

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good-sized room and very comfortable bed.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location being close enough to walk to sights but in a quiet and beautiful place. Loved the old world charm of the hotel without it compromising modern day comforts.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand old Palace Hotel

Very centrally placed hotel, friendly staff, and very good breakfast! It was where chess genius Bobby Fischer stayed when in Zagreb, so you can some places see that it has been around a while - but it is still a very nice hotel!
Stayed 2 nights in Dec 2019

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good location, helpful reception, comfortable rooms.
Stayed 5 nights in Dec 2019