“This was stay at a hotel for past 19 years that I have been with AARP. The Velario Hotel in Tijuana, Mexico, the staff from the front desk to house keeping was the worst. The two young ladies at the front desk were ignorant and lack communication skills. It started with the bed that was hard and I was not sleep the whole night, the second room I had to request for 3 different AC remote controls. I had 3 pole shirts stolen and I never receive an explanation or reimburse for the 3 shirts. After...
“This was stay at a hotel for past 19 years that I have been with AARP. The Velario Hotel in Tijuana, Mexico, the staff from the front desk to house keeping was the worst. The two young ladies at the front desk were ignorant and lack communication skills. It started with the bed that was hard and I was not sleep the whole night, the second room I had to request for 3 different AC remote controls. I had 3 pole shirts stolen and I never receive an explanation or reimburse for the 3 shirts. After...
Louis