Find hotels in Las Gaviotas, Tijuana

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"Pictures don’t add up to the rooms. I got the most expensive room. No warm or hot water. Temperature didn’t seem to work well. They had a tv but with no hot water and fighting to get warm air I was ready to leave and not even stay my 2nd night. Plus there was no swing in the room like on the room scenes. Cleaning staff was a little rude. You could tell they didn’t care if you stayed or left. "

"The lobby smelled too much like the tobacco smoke because the casino is next door . They need to do a better job to separate both things . The first room they gave me smelled like tobacco as well until I asked them to change me to a different one."

"My stay here was absolutely outstanding from beginning to end. The hotel itself is beautiful, clean, and extremely comfortable, but what truly made the experience unforgettable was the incredible staff. Every single person I interacted with was welcoming, professional, and genuinely cared about making sure guests had a great stay. From the moment I checked in, the team went above and beyond to make me feel valued and taken care of. They were attentive, helpful with recommendations, and always greeted me with a smile. It’s rare to find a place where the service feels so authentic and consistent across the entire staff. The room was spotless, well-maintained, and very comfortable, which made it easy to relax after a long day. The overall atmosphere of the hotel was warm, inviting, and clearly run by people who take pride in what they do. If you’re looking for a hotel where the staff truly make a difference, this is the place. Their kindness and professionalism turned a simple stay into a memorable experience. I will absolutely be staying here again and highly recommend it to anyone visiting the area."

"The rooms are okay.Needs to be remodel or need new painting "

"We enjoyed our stay at the hotel it was great , clean very professional staff very friendly people super comfortable beds the amenities were great I would definitely recommend it "

"Everything went well, the only thing I was uncomfortable was that there was a small in the room. It took a bit to get use to it. 😕 🙃 Other than that everything was very comfortable and nice. 👌 "

"Room was filthy "