“The customer service was amazing. Everyone we approached for questions or help were so helpful. This hotel is not up to the level of how they advertise. Once we started walking to our room the smell of the hallways was very strange even the room smelled, moldy maybe. I understand the hotel is right at the beach and it may happen. There is no Air conditioner, The room only had a regular fan that did not blow enough air and the room was very muggy, I requested an extra fan but my answer was only...
“The customer service was amazing. Everyone we approached for questions or help were so helpful. This hotel is not up to the level of how they advertise. Once we started walking to our room the smell of the hallways was very strange even the room smelled, moldy maybe. I understand the hotel is right at the beach and it may happen. There is no Air conditioner, The room only had a regular fan that did not blow enough air and the room was very muggy, I requested an extra fan but my answer was only...
Ericka