"The rooms are clean and the staff is friendly. It would have been better if they had a fridge in the room and provided water in the room. Something we are used to from traveling. Also there is only one elevator and our rooms were really far from it. Overall the hotel was pretty good."
"The staff at Novotel were very courteous and friendly. The hotel was very clean and the rooms were quite spacious. The hotel was within walking distance to the tram line which made it very convenient to transport around Zurich by tram. I would definitely stay again at Novotel Zurich West whenever I return to Zurich."
"Simple hotel with everything you need. Right across the street from the main train station. So it is convenient and right on Bahnhofstraße with easy access to everything."
"We had a room without AC and with a shared bathroom. There was a fan in the room, and the neighborhood was so quiet that we were able to leave the window open, even early in the evening. The shared bathroom was spotless! I was very comfortable using it, and I don’t usually like shared baths."