Pulau Ayer 5 Stars Hotels

"Great customer service and very accomodatong"

"My favorite hotel in Jakata. Great location. Recommended"

"Absolutely amazing place to stay in Jakarta! "

"excellent location, very friendly staff, very well maitianed and clean rooms, incredible breakfast"

"Very pleased with the service, room was immaculate Eco- friendly love it!!, please give yourself an applause for keeping the good work & service, next time we are in Jakarta definitely we will be booking back "

"One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!"

"I love the Mandrin for its convenient location and undisputable level of hospitality and service. My one major complaint is that the quality and variety of food reduced considerably during Covid and has simply never bounced back. Long gone are the days of fresh bacon and smoked salmon on the breakfast menu, as they have appealled more to the national market. There can be no doubt that recent more nationalistic protectionist laws have made it harder and more expensive to buy international goodss...

"Brilliant hotel with great service and excellent facilities. "

"Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until 3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel. Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of...

"I really enjoyed my stay in here"

"My only problem was that the toilet was hard to flush and when you held down the flusher it would leak at the base"

"The hotel is great, the only dislikes is QR code menus everywhere, and the staff at the cafe could be a little more attentive."

"Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍"

"Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!"

"The hotel is very old. Lobby is good, but the room is very old. Enterring to the room has smoke smell. and also electronic curtain didn't work, need to wait for 30 mins and fix another 30 mins in order to move up curtain. faciloty in the room is very old ."

"Everything was literally perfect with the standout being the staff.I had nothing but genuine friendly efficient interactions at all times.Not once was I disappointed. I cannot say enough about the total quality I experienced in all areas."

"Good service "

"The staff are so friendly. Food is delicious. Rooms are good - the air conditioning is not as strong so be warned the lobby and rooms can be on the warmer side but not uncomfortable. The staff really set this hotel apart from others. "

"Good location, not too far from an MRT station. The balinese restaurant across the street is great!"

"Just close to shopping mall, convenient, friendly staff "