“As a first time visitor to the Borrowdale Gates Hotel I have to say what a wonderful experience. The location was perfect with access to many hiking trails. The staff were pleasant and very attentive to our needs, the facilities including the restaurant were excellent, serving very high quality food. After spending several days at the Hotel I am convinced we will be returning. From two happy customers.”
“Lovely clean room & the staff were all very helpful and friendly. The only thing to note was I had to ask for towels, because none were left out, but other than that we had a very lovely stay here and would definitely come back. Breakfast was fantastic, can't say anything negative about this place, it was a great over night stay. Thanks very much!”
“The the property and gardens, of course are phenomenal. This is an older. estate property so some issues can be expected with the conditions of the finishes. Unfortunately, with us being seniors, it was very difficult for us to get our luggage to the third floor by stairs. The size of the rooms are also quite small but clean. Furniture in the room was appropriate for the period and comfortable. The staff was very helpful in trying to resolve outside issues such as Parking in town which is not...
“Bed and pillows very comfortable, room tastefully decorated and clean.
Stairs upto bedrooms.
Parking at rear.
Lovely breakfast and hand made starter with fresh fruits and granola/ yogurt.”
“Regrettably our room number 6. Did not smell nice. It had the smell of old wet trainers. We did mention it and a room diffuser was turned on. Some of the fixtures and fitting were falling apart. The shower was head was not appropriate for the size of the shower causing flooding. The staff were lovely and theroom was clean.”
“Service is very good. We had some misunderstanding about dinner charging, but the manager, the gentleman, tackled this problem very kindly. Thank you so much. Dinner and breakfast are also delicious. I strongly recommend this hotel.”
“All the staff we met were great, cheerfull helpfull and polite. The room was clean and comfortable and what one expects in a very old building. Only 4 stars for 2 reasons the shower only worked on the large head and the food choices were very limited both in the restaurant and at breakfast. No salads and limited vegetables in restaurant.No fruit or cereal at breakfast. The hotel is remote which is part of it's appeal for us so going out in the evening is not an option,I would have struggled...