블랙풀, 잉글랜드의 웨딩 호텔

“The hotel was modern clean and facilities were lovely the pools were warm and lots of lifeguards around, staff were friendly and the room was beautiful and the bed so comfy”

“The location”

“The hotel is really lovely our room was so graded very large and on an upper floor with great sea views and quiet. Staff are helpful polite and proffessional would stay again for a 4th time and recommend xx”

“Not a great hotel! Firstly its impossible to get any email/facebook response, they just ignore you On arrival there was a massive line for check in so it took about 40 mins waiting in a hot reception area. Requested a high floor, didnt get one. Room was like a sauna with no air con and no fan. No toilet roll in the room, not even 1. Shower curtain was just stored on the floor Then on the last day we walked up to our room for our key card to not work so had to walk all the way back to...

“The property itself is good but we were staying in a room with our 2 grandchildren and we were booked into a room with either 2 double beds or a double and 2 singles. What we got was one double bed and one very uncomfortable sofa bed. Result was no sleep for 2 nights so would be reluctant to book with children again. Also, I know the weather was really good but the room was so hot and the cold water was warm. On a better note… breakfast was good and food in bar at night with the kids was...

“Staff were very helpful and helpful & very co-operative”

“room was fab and could see the Tower especially at night. Happy to look at the football stadium - however very noisy as people working on maintaining it - sat and sunday. Bar staff and breakfast staff wonderful, nothing too much trouble. One of the Receptionists not very helpful especially as had a bit of trouble with the parking. Beware - I was very upset at how nonchalent she was with regard to the issue and no help at all.”

“Not very good access if you have wheelchairs buggies, prams or heavy luggage very large steps into the hotel not good if you are a bit unstable on your feet lift is very outdated noisy and quite frightening. You can see daylight when door is closed to the room quite tight spaces between the toilet and the shower. One of the beds was actually broken not a good choice of tea, coffee and hot chocolate facilities in the rooms no bottled water.”