“Room was perfectly adequate for us. The check in process was appalling. We arrived a couple of hours after the earliest check in time to find a big queue of angry people. Check in was being done by the security guard - he was brilliant and deserves a medal - who was doing his best to resolve all sorts of problems. We checked in eventually after 45 minutes or so. Our heart went out to various people who had clearly been waiting for a very long time to get their rooms. Whoever manages the letting...
“Room was perfectly adequate for us. The check in process was appalling. We arrived a couple of hours after the earliest check in time to find a big queue of angry people. Check in was being done by the security guard - he was brilliant and deserves a medal - who was doing his best to resolve all sorts of problems. We checked in eventually after 45 minutes or so. Our heart went out to various people who had clearly been waiting for a very long time to get their rooms. Whoever manages the letting...
Ronald