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Hotel Luma by Kavia Cancun

3.5 star property
Relax at this downtown gem with top-notch service just steps from shopping hotspots.

Choose dates to view prices

Located in Downtown Cancun, Hotel Luma by Kavia Cancun offers a vibrant retreat with a restaurant and free in-room WiFi. Enjoy perks like concierge services, luggage storage, and tour/ticket assistance. With self parking and a 24-hour front desk nearby Plaza 28 and Plaza Las Americas. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is ₩63,040
₩83,367 total
includes taxes & fees
Sep 2 - Sep 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

A hotel room with two beds, a desk, and a chair. There is a window with a white blind, a phone on the nightstand, and a towel on each bed.

Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a bathroom, and an air conditioning unit.

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, and a chair. There is a window with a white blind, a phone on the nightstand, and a towel on each bed.

Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a bathroom, and an air conditioning unit.

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for Double two double beds

Desk, iron/ironing board (on request), WiFi (free)

Double two double beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double deluxe two double beds

A hotel room with two beds, a desk, and a window with blinds.

Double deluxe two double beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Located in Cancun, Hotel Luma by Kavia Cancun is in the city center. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are not to be missed. Visit our Cancun travel guide
Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    3 min walk - 0.3 km
  • Las Palapas Park
    2 min walk - 0.2 km
  • Ceviche Square
    5 min walk - 0.4 km
  • Plaza 28
    11 min walk - 1.0 km
  • Plaza Las Americas
    19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    20 min drive

Restaurants

  • Hunter Bar
    2 min walk
  • 11:11 Club
    1 min walk
  • Cheester
    3 min walk
  • Marquesitas Ricky
    2 min walk
  • Burger King
    3 min walk

About this property

Hotel Luma by Kavia Cancun

  • Hotel near Cancun Mall
  • Close to Plaza Las Americas, Hotel Luma by Kavia Cancun provides amenities like a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • A 24-hour front desk, luggage storage, and smoke-free premises
    • Tour/ticket assistance, concierge services, and a front-desk safe
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 54 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • 50-inch Smart TVs with cable channels
    • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 002-025-001869/2026

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Hotel Luma by Kavia Cancun pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Luma by Kavia Cancun?

As of Aug 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia Cancun on Sep 2, 2026 start from ₩63,040, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Luma by Kavia Cancun?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Luma by Kavia Cancun?

Check-out is at noon.

Where is Hotel Luma by Kavia Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Cancun Mall is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Luma by Kavia Cancun Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 526 reviews
Rating 8 - Good. 147 out of 526 reviews
Rating 6 - Okay. 61 out of 526 reviews
Rating 4 - Poor. 18 out of 526 reviews
Rating 2 - Terrible. 24 out of 526 reviews

Reviews

Verified review

6/10 Okay

Bola

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located in Tulum, downtown, accessible to transportation, restaurants and stores. Room is clean, but no amenities such as microwave and portable fridge. The staff are welcoming and nice.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable rooms, great staff.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Clean and friendly staffs Nice location for transportation and local food 😍
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, fast check in and check out
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Room is clean staffs were friendly
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Nezil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near to ADO bus station and restaurants in downtown Cancun
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an amazing place to stay. It’s conveniently located, with nice rooms and friendly, professional staff. There are also many dining options nearby, and I feel safe in the area.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Edgar eduardo

Liked: Cleanliness, staff & service, property conditions & facilities

Quick stay in Cancun

Clean, close to dining options.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place central to everything.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Close to the bus station, grocery and a pharmacy is you need it
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Sm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and friendly staffs
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

BRITTNAY KAYLEEN MEKASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Luma. The room and the bathroom was clean. The hotel is close to restaurants and shopping area.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Vinod K

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

HV Travels

Not very comfortable stay and staff not very friendly.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Yusniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION GOT TO SEE DOWNTOWN CANCUN AMD WAS EASY TO WALK TO BUS STATION FOR AIRPORT TRANSPORT, SMALL ROOM BUT VERY CLEAN A SAFE WOULD BE NICE, VERY SPACIOUS SHOWER.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Bola

Liked: Cleanliness, staff & service, property conditions & facilities
Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fast checkin, solid basic room. 312 is very quiet..
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Isela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Nice shower, comfy bed, and since we specifically asked for interior room had no noise even though you can walk right out of hotel and are right in the center. About a 7 minute walk to the ado station. The park nearby has tons of food stands to grab an elote and tons of other goodies.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights

Good hotel for a short stay. Close to restaurants and shops. Clean room, small and small bed but it worked.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Melissa S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Luma by Kavia, and when I return to Cancun, I expect to book with them again. For those interested in traveling to Cancun for a "medical/dental vacation", this option is much less expensive than the hotel district, very quiet, and quite pleasant. Also, the surrounding restaurants and stores have better prices here. My favorite restaurants in the area were Gory Tacos (say hi to Bart) and Baovegan, an excellent vegan restaurant. Hotel was very clean and quiet.
Stayed 9 nights in Mar 2024
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

I was very happy about my stay! The location is perfect! The staff was friendly! And it's super clean! The only problem is that it's right next to a club so it's hard to sleep well without earplugs but it's not their fault...
Stayed 3 nights in Apr 2024