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"Friendly and helpful staff. Always polite. Room was clean"

"Quiet atmosphere, nice large rooms and very welcoming and helpful staff."

"Short distance from Shinjuku station. Friendly staff and clean rooms. Small rooms but this is normal and didn’t need that much space as you don’t spend a lot of time in the room."

"The place is small but it’s all you need if you’re looking for a place to sleep after being out all day. Staff are friendly and location was convenient "

"Perfect location near to the train station, and a lot of restaurants and 7/11 literally in front of the hotel, also the 24 floor restaurant got a beautiful view of the sky tree. "

"Excellent staff service "

"The room was incredibly comfortable, and the view from the upper floors was simply unbeatable. Even on a cloudy day, it carried a poetic charm of its own. Breakfast was both abundant and delicious—a perfect pairing with the Tokyo Skytree in sight. This was my second stay, and once again, I’m beyond satisfied—120,000% happy!"

"Location was very convenient and lively especially at night. Room was clean and the AC was strong. We faced the side with the trains but slept fine as we aren’t light sleepers. The view of the city was great from our 16th floor window as well! Loved the hotel scent in all the common areas. "

"Hotel needs accessible rooms for disabled guests. Shuttle bus stand at terminal 1 is chaotic. Ended up taking a taxi. Room spacious and clean. Air conditioning difficult to control. "