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"Brilliant location, so handy for travelling to Disney. Highly recommend!"

"On checking in, the very sweet staff member whose name I can’t remember, was so kind!! She heard it was my first trip to Europe and upgraded our room to make sure we had an Eiffel Tower view. The rooms are small, but it’s Paris! Who’s spending that much time in room anyway? The location turned out to be a litt farther than we had hoped for some of the things we wanted to do, but a train station hub across the street really helped. I would stay at a citizen M again. "

"I am very much happy with the service "

"Great room, clean, staff friendly and breakfast was very nice. Big mall across the street with nice eating choices and free shuttle to Disney "

"Daily breakfast was fresh. Entire hotel was clean. Staff very professional and polite. I would stay here again "

"Good location"

"It was poor right from the start. Room is basic and in a poor state, I wouldn’t say it was 4* at all. Mould round the rim of the bath and cleanliness was far from what it should have been. Breakfast was basic again and lacking in taste and variety. I was most upset about our last night. My little boy took a shower to be covered in dirty water. We went to explain to reception to be told it’s fine and just to run the water a little. The bath was covered in grim and dirt and no offer to clean it for us. We went back to the room to find the water pressure had gone completely. Back down (this following a very long day and was now late), a technician was sent to our room, then told it couldn’t be fixed and we would have to move, no offer of help to relocate. Over an hour later we finally had a working shower. I asked for our last night to be refunded and was told no. They said the water despite being filthy was not harmful and that it was out of their hands. What a disgrace, hotel was poor, food poor, cleanliness poor and service was awful. Never again. "

"Excellent apartment within hotel. Would return. Only niggle, no loo toilet pan) in the bathroom. Loo in hall area, with no sink, so had to walk to kitchen sink or throgh bedroom to wash hands. "

"Excellent "