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Aparthotel

SAYU - Suites

4.0 star property

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Close to Cozumel Maritime Terminal, SAYU - Suites provides amenities like a garden. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa
  • Outdoor Space

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, Garden View

A bedroom with a bed, a ceiling fan, a woven wall hanging, a bedside lamp, and a view of a garden through a sliding glass door.

Apartment, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Apartment, Sea View

Apartment, Sea View | 1 bedroom, down comforters, in-room safe, laptop workspace

Apartment, Sea View

  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Apartment, Pool View

Apartment, Pool View | 1 bedroom, down comforters, in-room safe, laptop workspace

Apartment, Pool View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, Courtyard View

A bedroom with a bed, a ceiling fan, a window, and a view of a grassy area.

Apartment, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi
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About the neighborhood

Colonia Centro, a neighborhood in Cozumel, is home to SAYU - Suites. Cozumel Maritime Terminal and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chankanaab Beach Adventure Park and San Francisco Beach. Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are not to be missed. Visit our Cozumel travel guide
View more Aparthotels in Cozumel
Map
9 sur entre 10 y 15 Av. . Zona Centro, SAYU, Cozumel, QROO, 77600

What's nearby

  • A colorful sign with the text "ISLA COZUMEL" surrounded by palm trees and a clear blue sky.
    Central Plaza
    11 min walk - 1.0 km
  • Plaza Punta Langosta
    10 min walk - 0.8 km
  • Museo de la Isla de Cozumel
    13 min walk - 1.1 km
  • San Miguel Church
    14 min walk - 1.2 km
  • Cozumel Museum
    19 min walk - 1.6 km

Getting around

  • Cozumel Intl. Airport (CZM)
    7 min drive

Restaurants

  • Subway
    7 min walk
  • Kondesa
    5 min walk
  • El Xec
    7 min walk
  • Chilangos
    5 min walk
  • Mingo’s Place
    1 min walk

About this property

SAYU - Suites

  • Upscale aparthotel near Cozumel Maritime Terminal
  • SAYU - Suites provides a garden and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Express check-out, express check-in, and luggage storage
    • Gas grills and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and hair dryers
    • Balconies or patios, wardrobes/closets, and separate dining areas

Similar properties

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 286 reviews
The price is ₩140,159
₩176,408 total
includes taxes & fees
Aug 3 - Aug 4
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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Outdoor areas

  • Balcony/patio
  • Fully-fenced
  • Garden
  • Gas grill
  • Picnic area

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping available once per stay (for a fee)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does SAYU - Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

Is SAYU - Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at SAYU - Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at SAYU - Suites?

Check-out is at 11:00 AM.

Where is SAYU - Suites located?

Located in Colonia Centro, this aparthotel is within a 15-minute walk of Rafael E Melgar Statue and Cozumel Maritime Terminal. Palacio Municipal and Punta Langosta Cruise Terminal are also within 10 minutes.

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Reviews

SAYU - Suites Reviews

10

Exceptional

9.6

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Juan was the best host! He provided bikes which we used everyday. He also booked a car for us. He was easy to contact for anything we needed. We highly recommend staying at his place!!!!!
Stayed 8 nights in Mar 2025
Verified review

10/10 Excellent

Josée

Liked: Cleanliness, check-in, communication, listing accuracy
Nous avons passé un séjour globalement agréable à l’hébergement Sayu à Cozumel et nous le recommandons. L’emplacement est idéal, très près du centre-ville. Le site est magnifique, avec un beau jardin et une piscine très appréciée. Points positifs : lit King très confortable, climatisation silencieuse, 2e réfrigérateur pratique, grande table extérieure parfaite pour les repas, eau de douche bien chaude. Les vélos prêtés sont agréables mais malheureusement seulement 2 fonctionnels, les autres brisés. Points à améliorer : il manque plusieurs éléments de base dans la cuisine (une seule tasse, peu d’ustensiles, pas de planche à découper). Un rideau dans la chambre serait souhaitable pour plus de noirceur. La terrasse arrière n’est pas aménagée (pas de chaises ni table) et les hamacs en place dans le jardin sont peu invitants (sales ou moisis). Le BBQ annoncé n’était pas sur place à l’arrivée, mais les propriétaires ont fourni un modèle portatif sur demande, ce qui a été apprécié. Certaines prises électriques fonctionnent mal ou ne tiennent pas bien les fiches, impossibles à utiliser. Un parasol et un lit de plage brisés sont laissés dans la cour ; ce type de situation devrait être adressé rapidement dans un hébergement. L’entretien extérieur pourrait être amélioré (feuilles mortes et allées couvertes de graines d’arbres) ; nous l’avons fait nous-mêmes à quelques reprises pour maintenir l’endroit agréable. Très bel endroit, mais qui gagnerait à être mieux équipé et entretenu.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Yves

Liked: Cleanliness, amenities, property conditions & facilities, communication
La chambre est très spacieuse. L'endroit est calme . Le ménage est bien fait. On si sent très bien.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

ZIYAO

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Nov 2024