Find hotels near Desert Botanical Garden, Phoenix from ₩119,832

"People were asking us for a key to let them in the pool area. We had people who were loud outside our doors late at night."

"Lack of communication between employees had us waiting for the free airport shuttle for over 45 minutes. Called the number provided 3 times to see where the shuttle was and why it wasn’t showing up and the desk clerk said “make sure to go to the share ride side.” Later found out the bus was going to the opposite side where the cell phone lot was. Mentioned this when checking into the hotel and were told we would be reimbursed for having to pay for uber after waiting for so long for the shuttle that never came to share ride side of pickup but never received reimbursement. Desk clerk gave email to contact for a cash refund reimbursement but never responded to email and wasn’t seen again since check in the 3 days we stayed at the hotel. The main reason I booked was specifically for the free airport shuttle and this was the first problem encountered from the hotel. Was highly disappointed from first impression but everything else turned out fine. "

"Staff was amazing best here overstayed in"

"Yes "

"Would all be excellent except the staff did not adddress our unit on the next to last day. We were out early and returned late to find no service being done, no coffee for next morning, bed not made, clean towels etc"

"Clean room, friendly staff"

"Fine"

"The staff is very nice.. but the exterior is the building. Don’t look too good."

"Spacious rooms. Good location. Friendly and helpful staff "