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"Great location 5 minutes or less door to door from Hakodate station. The breakfast was excellent and rivals 4 star Tokyo hotels. "

"I loved this hotel! It was located right in the JR station which was so very helpful when it took me a very long time to travel from Haneda airport in Tokyo to Hakodate via shinkansen. I was soooo relieved when I realized I didn't have to figure out where the hotel was, it was literally just right there! I lost my phone charger and cord in transit and they were kind enough to lend me one and give me directions to the nearest electronics store. I know a little bit of Japanese so that helped with the communication as they didn't know too much English. One super cool perk of this hotel is that they had what was called the pillow corner. In a part of the lobby there was an area where if you wanted a different pillow from the standard issue you could "shop" around in this super cool little pillow library. There were signs and labels indicating the softness and hardness level and displays showing what material was inside the pillow. It was soooo amazing! I like a harder pillow so I was happy to find one that fit my preferences. The hotel is so perfectly located right across the way from the morning market. Very convenient! And I could see Mount Hakodate from my window. I only stayed two days in Hakodate, it was my first time in Hokkaido and I split my trip between here and Sapporo. I really super enjoyed it and wish I had scheduled more time on my trip from this area. If I ever return I will definitely stay again at this hotel. Highly recommend!"

"Lovely hotel. Absolutely amazing breakfast (but very popular…. First hotel where there is a queue to get in at 6 am). A heads up would have been nice if we were told to bring our towels from our room to the onsen. Probably got lost in translation. But excellent hotel. "

"The lounge on 17F was fantastic. We enjoyed our stay."

"朝食がとてもよかったです。 13階の大浴場も広々としていて設備もゆったりでくつろげました。"

"Second time I stayed here (last year it was Flexstay Inn). The only issues were this spikey metal coil I found in the carpet and removed myself (not too bad), and the toilet seat dipped down on the left side when you sit down. Otherwise a perfect stay. Thank you!"

"Staying inside of a renovated bank building in the old downtown with a cool vibe and super high ceilings was fantastic. The beds were comfortable, the bathroom was also great with good water pressure and hot water. The staff was super friendly and helpful - plus the hotel has bikes on site for rental which a great way to explore the area. You can also ride the streetcar to get from here to the 5-star bastion fortress park and other areas. The red brick warehouse tourist / shopping area is just a block away. The ropeway to get a view from the nearby mountain, and many interesting churches are also within easy walking distance. Highly recommended. Although the hotel shows a bit of minor scuffs in the rooms, it just provides character to an otherwise great choice."

"Parking was taken care of by personnel who reserve a spot on arrival and during our stay there. Breakfast buffet was plentiful and full of choices in a spacious dining hall. Room was value for money. Location was good as access to city was easy. Staff at hotel was very helpful."

"This hotel has a good seafood buffet breakfast as well as a free sight seeing bus. If you’d like to go the night viewing of Mt. Hakodate on the free bus, you need to reserve for the weekends, well in advance. We went for the sunset viewing only on the free bus. Very friendly and staff. The coin laundry was easy to use and cashless. There is also a very convenient grocery store behind the hotel and a few minutes from the Hakodate train station. "