켄트 카운티의 호텔 검색

“Absolutely unacceptable stay. Our TV didn’t work, and we were initially told there were no other rooms available. We were eventually moved, only to wake up the next morning and find that our door would not open. We were locked inside our room for approximately two hours while staff tried to get us out. Because of this, I missed a 9 a.m. appointment that I had already paid for, costing me money because of a problem that was entirely the hotel’s responsibility. I booked through Expedia, and...

“We enjoyed our stay here. The location is very convenient.”

“Great place to stay”

“The amenities, especially the shuttle service and on-site parking were initially under-appreciated but proved to be very convenient. The staff was excellent, very friendly and helpful. This will be my go-to when I visit Grand Rapids again and I will recommend it to friends and family.”

“Excellent for bisiness trip”

“Good”

“excelente opción, hotel impecable y personal atento. Habitación muy grande, cómoda y con todas necesidades cubiertas. Desayuno muy rico.”

“We had a family death the day we were supposed to check in and the hotel was not accommodating in anyway on a refund or allowing us to change our reservation date. There shouldn’t be do strict a policy that we have lost compassion for someone who loses a loved one. It shouldn’t be profit over kindness.”

“The lady at the front desk the night of check-in was nice and helpful. Come Staurday, my key wouldn't let me in the building or my room. I went to the front desk on Saturday afternoon (August 29,2026) and what a story. The woman working at the desk was a rude at best. I explained that my key wasn't working and the attitude and zero eye contact from her was a joke. She treated as if I was stupid. Told me that I can't put the key by a phone or wallet and have to hold the key on the door scanner...

“Staff Julie Anne was outstanding. Helped us navigate a difficult time with planning our stay during a family loss. Place was spotless. Just wish we would have got room cleaning. Had to ask for clean towels and TP from the passing crew in the hallway. Bed was comfy.”

“This is always where I stay. It is clean and staff is friendly. It is walkable to all concert venues”