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“The staff at the reception, including the manager, were not very helpful with providing the right information. There was noticeable passive aggressiveness in their responses and a general sense of nonchalance. On the night we checked in, I was told that breakfast and dinner were included in my reservation. After dropping our bags, we went to one of the hotel restaurants for dinner since we were quite hungry. However, after the meal we were asked to pay. I mentioned that my reservation covered...

“Very nice!”

“Terrible location, nice and modern hotel, poor service, the swimming pool ice cold, best breakfast we had, very relaxing. Location way too far away from Marrakech and almost impossible to get to and from Marrakech if you don't use their free shuttle service that runs twice per day. The value is ok and it wasn't a BAD experience but I wouldn't stay there again. Overall 6/10”

“Friendly staff, comfy rooms, delicious food. What a wonderful place. Beautiful hotel. Staff couldn't have been more helpful. ”

“Avoid at all cost. Tv doesnt work. Night shift agent depressed. Bed is like a jail. Electric plugs dont work. Awful!”