“This beautiful home was build with love and we were made to feel like family. Every inch of the house has been put together with thought and is clean and very well maintained. Breakfast was prepared for us on our schedule and was delicious. I would go out of my way to stay here again!”
“This beautiful home was build with love and we were made to feel like family. Every inch of the house has been put together with thought and is clean and very well maintained. Breakfast was prepared for us on our schedule and was delicious. I would go out of my way to stay here again!”
I prepaid for my stay through Hotels.com, but the hotel charged me again for the room upon check-in. As a result, I have effectively paid for the room twice.
I was also charged a deposit and a resort fee, which have still not been refunded. When I contacted the staff, they repeatedly told me that the charges would be refunded, but I have not received my money back.
This situation has been very frustrating. Guests should not have to spend time chasing refunds for charges that should never have...
I prepaid for my stay through Hotels.com, but the hotel charged me again for the room upon check-in. As a result, I have effectively paid for the room twice.
I was also charged a deposit and a resort fee, which have still not been refunded. When I contacted the staff, they repeatedly told me that the charges would be refunded, but I have not received my money back.
This situation has been very frustrating. Guests should not have to spend time chasing refunds for charges that should never have...