"I travel to Sydney annually for Remembrance Day with my Service Animal, "Storm". For the past 5 years, the Simon Hotel has been my go-to hotel due to their excellent staff, their well appointed suites, and their cleanliness. Just when I thought they couldn't get any better. this year they blew me away. When Storm and I arrived, we were greeted by Emma, and seamlessly checked into our suite. When I opened the door, there was a dog blanket, two dog bowls, a bag of healthy dog treats, and other dog amenities neatly piled on the ottoman, for Storm. Incredible attention to detail. This small gesture goes so far when it comes to earning customer satisfaction. Very, very well done folks. Thank You so much for making Storm and I feel so welcome and completely at home."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
