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"The resort facilities are very impressive. The activities were excellent. Going to the island each day rather than the hotel pools is how I would spend my vacation there if I were to go again. The resort pools are great but the island is excellent. Everyone is friendly and willing to help. However food service and food quality in general was underwhelming. I would not recommend room service or Sicilia. There are great restaurants offsite. I would recommend them over the resort if seeking an upscale meal. They’re fine for sandwiches, pizza, and breakfast. The Secret Room is a must. Great show. The bioluminescence tour is apparently hit or miss. If you go there, or frankly anywhere, use an Uber. Cheaper every time and very responsive. If you go to dinner locally or to the Bioluminescence tour it will cost you $6-7. If you use their service it will cost you $60. One last point I want to make and I feel this is important to take into consideration when you’re booking a room. If you are seeking an Ocean view and they put you in the building overlooking the harbor, it’s important to know that they are renovating a set of rooms from the hurricane destruction. They are using pneumatic Jack hammers for construction and will start at 8 am and it goes on alllll day. Not on Saturday or Sunday. Beautiful view. If not for the construction worth every penny."

"I enjoyed myself"

"Not an all inclusive resort! The security deposit is outrageous! They also have unexpected fees! I REPEAT NOT ALL INCLUSIVE ‼️ u have to pay for everything on the resort everything!! "

"Everything was great"

"The suite has a connecting door that goes to a common area where you can hear everything happening in the room next door. Expect resort fees when you get there on top of your room fees."

"Accueil chaleureux et au devant des clients. Petite chambre correct sans plus. L'édifice aurait besoin de plus d'Amour. Le patio est un peu à l'abandon; porte d'Accès difficile; les spas inutilisables;"

"the front desk personnel were so helpful and knowledgeable. the hotel was beautiful, nice pool, pool bar and very clean rooms"

"Room was clean but it was noisy. The pool steps had slime on them. I reported the slime to a staff member. Nothing was handled and a fellow hotel guest slipped on the steps and had to be taken to ER. The umbrella's by the pool need to be secured in heavy containers or secured on the inside to prevent the wind picking them up and hitting your guests. The bar tender had a bad attitude. Not friendly to be a poolside bartender. Also, no one informed us that we could get lunch poolside. We had to heavily search it out. This should have been more highlighted especially since we arrived post ship departure and too early to check in. I do appreciate that the desk staff were friendly, welcoming and did tell us we could utilize the facilities and store our luggage until room available at 3:00 pm. Bed was comfortable however it was a queen bed on a king frame and so my husband kept hitting the frame with his shins. Need Queen bedframes for Queen beds or King beds for the King frame. Someone is going to injure themselves. The decor was lovely. The food was good. The pool and sitting was lovely and inviting. However, as said previously it needed some maintanance. Overall, this was a much better option for us compared to another hotel was had stayed at for similar cost. "

"Breakfast poor quality, not worth the money. Better option eating out"