“The lobby and lounge were very quaint and the staff that greeted us the 1st night was kind. Our room was spacious - we were 4 . The bedrooms were roomy and the showers were great. The closets were large but only one had shelves and a basket to store our belongings.
The property is nestled in a very tight spot on a 2 lane street that is very busy. One of the housekeepers stopped traffic for us so that we could reverse out of the parking spot. I did not catch her name but she was on...
“In March 2026, I booked the 1 brm suite for my 27th wedding anniversary Cruise in October 2026. When we arrive, we were told the room category that we paid for was over sold by Expedia and is no longer available. They attempt to put us in a standard room with no adjustment to the price. I said absolutely not! The manager called the sister property across the street, Hyatt Place to see if the have availability for the room category that I paid for and they dont. The manager looked at the...