산후안 리조트

“The hotel is in need of major renovations. The carpet in the hallway is old and worn down actually causes a safety hazard due to parts coming up and causing a tripping hazard. There is only one working elevator for guests to use in main lobby. On the lighter side, staff is pleasant and welcoming. The pool area is fine, however the gym is useless.”

“Some of the staff were very nice thank you”

“Very beautiful hotel with great view, room upkeep and awesome amenities. My flight was canceled twice but the hotel has helped me extend and accommodate as best as possible with late checkouts. Great experience at this resort. Pools are great, food is good, drinks are great at the bar. Trying out a massage today before I leave.”

“Amazing property, delish food options and clean rooms with great views. I was surprised there was not an outside accessible bathroom option.”

“Super friendly staff, always accommodating always smiling”

“Beautiful beach. Very clean property. Extremely friendly and helpful staff. The food at the restaurants is very good - larger portions - but pricey considering there are great options outside the hotel. A bit pricier than other nearby hotel restaurants too. Daybed/cabana rental process not very user friendly and should prioritize hotel guests. Hotel guests should not be competing with people off property for access. Resort fees are high and include no perks.”

“I was impressed by the room, which had a small but well-equipped kitchenette, surpassing the usual hotel amenities with multiple appliances such as a microwave, coffee machine, and various dishware. Another delightful surprise was the availability of a washer and dryer right outside each room, a rarity compared to other hotels in Puerto Rico where their absence had been inconvenient for my family. Despite our late arrival and early departure the next morning, we couldn't fully enjoy the pool and...