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We stayed here for a quick 4 night get away. We have many travels under our belt, and must say this resort was in our top 5. We usually stay at 5 star hotels from Tahiti to Ireland, and several caribbean islands and Mexico. We saw this hotel on the front cover of an islands magazine over a year ago and my husband said he wanted to be in that exact spot the model was, where ever it was. When we found out it was Puerto Rico we sort of lost interest, but after reading other reviews we decided...

This place is amazing! We were glamping right next to the Puerto Rico Botanic Gardens. The tent was clean with an amazing private bathroom and a very nice bathtub! All the tents have a mini refrigerator, dishes and utensils, a microwave and a front porch. We had a great night listening to all the night creatures, like the coqui. There is a very nice pool. The owner was very helpful and nice. It includes a great breakfast with fresh fruit. There is a dog in the property that is super adorable!

The place is very nice and always clean. The location is the best for me. Walk to downtown old San Juan or get a cab. Condado, one of the best place in Puerto Rico. I have been visiting for over 20 years.

Everything was perfect.

ROOM SIX WAS ON THE FIRST FLOOR AND JUST 12 STEPS FROM THE BEAUTIFUL BEACH. THE ROOM WAS NOT LUXURIOUS, BUT IT WAS JUST FINE. THE RESTAURANT SERVED GREAT FOOD AND DRINKS IN THE AIR CONDITIONING OR OUTSIDE ON THE BEACH. STAFF WAS VERY PLEASANT AND HELPFUL. IT IS FOUR BLOCKS FROM THE AIR CONDITIONED BUS TO THE OLD CITY, $1.50 FOR TWO. UBER IS AVAILABLE IN THE METRO AREA, QUICK TO ARRIVE AND 40% THE COST OF TAXIS. WE WENT TO THE EAST END OF THE ISLAND TO THE $2 FERRY FOR $29, TAXI COST $100,...

Worth every penny! Amazing staff, great customer experience!!

Property was great for kids! Had transportation to the beach and old San Juan. Was walking distance to T-mobile arena. Then Francisco makes the best drinks at the bar. (The chicken tenders are amazing)

Newly remodeled, very clean and modern.

Excellent, will be back again. However there was fatalities with drownings in back of hotel off Condado beach, have to be extremely cautious with swimming due to waves, rip tides and under tow.

This is a very nice small boutique hotel in a super location to experience Old San Juan. A good part of the charm is the city itself loaded with historical sites, great eateries, shops and bars and the Villa Herencia is right in the middle of all this. Not only is a car not needed but is probably a handicap and unnecessary expense as parking and driving the old city streets is a challenge. We loved the many plazas, street vendors, and concentration of things to do that made every venture from...

The property was beautiful and the room staff was attentive But the restaurant staff some of them were terrible. I felt like they treated us poorly because we were black even though we were very professional. Celebrating Birthdays and graduations. We spent lots of money there and every restaurant treated us like crap. Two days straight we came into 2 of the restaurants and they actually seated two families before us and they didn't have reservations for.the restaurant. And they had more people...

I just returned from an 8 day stay on the island, and all I can say is that I did not want to return. I wish I knew of this location a long time ago. The manager and owner are incredible people and hosts. The place is amaizing and they make you feel at home. It’s a block away from the beach and close to old San Juan. The cost is amazing. I highly recommend this location to anyone looking to have a pleasant stay on the island. ( Thumbs up ) !!!!!!

The staff members at this location were wonderful! Front desk, pool / beach security, pool attendants, our floor attendant Jessica all were so very kind and helpful with everything on our 4 day stay. The hotel is located right on the beach, next to many delicious restaurants and so close to the airport and Old San Juan. Beautiful beach and pool. We stayed in an Ocean View room and the views were spectacular. Will definitely recommend to friends and family.

This was the best stay that I’ve ever stayed at. It is right on the beach. The hotel rooms are perfect and even though the restaurants are expensive, they are pretty good. The bar at the pool is amazing but only open certain days

People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.

The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our...

Really beautiful resort & it’s very close to the airport

Very nice and clean. We only stayed for a night, for an early flight. Will definetely come back to enjoy more.

Let me first qualify that I very rarely, if ever, write reviews. Just not my style. But this placed deserves my time to explain. I booked the hotel, site unseen, via Expedia and had little expectations. We were finishing a 7 day cruise and wanted to stay an additional day in San Juan before flying home to NY. The moment we walked into the quaint, wonderful property, we were blown away. The staff was beyond helpful and went above and beyond to make us feel so at home. We arrived early and...

Loved our stay! Great front desk team! So friendly and helpful! The property is a great mix of historic and modern, and the vibe is great. Location couldn’t be better - a 3-5 min walk to all of Old San Juan!