버지니아의 발코니가 있는 호텔

“We both enjoyed our three day stay here. The morning free breakfast was a treat. The staffers were all pleasant and accommodating. Especially when we had a small problem with a leaky pipe and though it wasn't causing a real problem for us we did feel that the staff should know that water was being wasted. We reported it as we were heading out and the staffer asked if we minded having it repaired while we were out. We said that would be fine and when we returned a few hours later it was all...

“The toilet in the room did not flush. It was not clogged, it simply didn't flush. I went to the desk and asked them to take a look at it. The desk sent a maintenance man and said the issue was fixed. It was not fixed. I went back a second time to the desk and they sent a maintenance man again and again claimed the issue was fixed. Again it was not fixed. I asked for a partial refund and was told I would be credited 25% back on my credit card. That did not happen to date.”