โWe got checked in to our suite and the TV in the bdrm area did not work. We called the front desk and they did not have a TV on hand so they moved us to another room. That was the only issue. But handled very well. Plus they comped our parking. โ
โA great place to stay: down town Grand Rapids, easy access to the highways, and walking distance to several different restaurants and right beside the Gerald Ford Presidential Museum - rooms were excellent and the staff were very friendly from check in to check out - definitely a place to stayโ
โThe room was great and the staff at the front desk did a very good job. The rooms were not ready on time for quite a few people which caused quite a few unhappy people standing in the lobby. The front desk staff went out of their way to make it right.โ
โI was in there for 7 nights and the hotel is great! just one thing except that the room doesn't have minibar ; It makes me uncomfortable, but except that, everything is ok :)โ
โPerfect location - walked to dinner and our concert at GLC 20. Clean room, comfortable bed, very cute aesthetic. Loved the easy check in process not having to see someone at a desk & just getting a code for the door. Would definitely stay there again. โ
โOnly one night for a work trip, but this little hotel is really charming and welcoming. Michel and the staff were super accommodating and helpful so Iโll definitely be staying here again.โ
