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“Very friendly staff; very welcoming at check in and were helpful when we asked to leave our cases/bags after check out. The room was clean (3rd floor) and had everything we needed. The bathroom was a tad dated but obviously due to the age of the hotel. We stayed mid week so no problems with noise etc. The hotel is ideally sited within 2 min walk from the station. Would definitely stay here again. ”

“We had a really nice stay. Food very good. Staff very friendly. The only thing psrking st ti.es was very busy with people parking for thr gym. My hubby has poor mobility and hotel guests using didable bays. We had to park right over the other side of the car park. Other than that a lovely stay”

“Very comfy room, with a hot shower. Nicely decorated with lots of lamps providing pleasant lighting, with armchairs to loll in and read. Quite a grand building, with interesting decor throughout; paperback books in shelves. Breakfast was very good too.”

“Lovely! Extremely central. Staff friendly and helpful. Rooms gorgeous and the bed was v comfy and cosie. Hotel pool was a treat”

“Our 1 bedroom apartment was gorgeous. Very spacious and the bed comfy. Only 1 criticism was the heating wasn’t on when we went in and took a while to warm up but this is personal preference really”

“I booked a superior room which was very comfortable and clean. We overlooked the river and had a double aspect room (317). Staff were all very friendly and went out of their way to see that we were happy.”

“Very clean and comfortable”

“Great combination of a well presented property and good food”

“Amazing”

“It wasn't up to what I expected ”

“This was an immaculately clean and comfortable stay. The staff were so welcoming and accommodating. The restaurant had a good choice and the chef clearly takes pride in his food- great quality and lots of choice. The breakfast included traditional ootions but also good quality food. We loved the location and would highly recommend the Queens for an overnight or longer stay. We also brought out dog and we were all made to feel very welcome. ”

“Absolutely excellent from check in to check out. Spotlessly clean, lunch very good, breakfast superb, best we've had in years. Everything thought off & a comfy bed. Staff were wonderful, helpful & very friendly. Great value for money too. Would highly recommend & can't wait to stop again. ”

“Lovely hotel , fantastic staff and service , rooms clean and cosy ”

“Brilliant for Carlisle. Lovly couple. Breakfast is brilliant. ”