"Staff were always helpful and friendly. The property was excellently located right across from the Skytree train station and mall and was also on top of a grocery store (a great place to get more affordable snacks, food and beauty products). The daily breakfast buffet options were a little limited, but always tasty. The waffle maker was a popular and delicious addition. I would've loved some more traditional Japanese options. Rooms were clean and had room to open two suitcases (a rarity I'm told in Tokyo). There were 12 washing machines available and you could also check their availability before trekking down with your things by the menu on your TV in your room."