Find hotels near Kuzuha Mall, Osaka from ₩63,015

"Traveled with families. We booked 3 rooms. Pros- rooms are bigger than average rooms in Japan. Hotel located right across the street from Kyoto station. Cons- hotel needs a remodel. Check-in process was not very good. They have you check in at a kiosk and if it didn’t go through you’ll have to stand in line again for the lobby receptionist. Rooms are too out dated. Beds are not firm and comfy. Bed is hard like floors. There was a couple of blood stains on the inside of the shower curtain in our bathroom. I would not stay at this hotel again and would not recommend it to my friends and family."

"The hotel location was perfect since it’s less than a 5 min walk from Kyoto’s main train station. The breakfast was wonderful with a perfect blend of traditional Japanese cuisine and American options. The milk bread is absolutely delicious! Our double room was a good size and the bed was comfortable. My only complaint is that the window faced extremely bright stairway lights that were on all night. The curtains didn’t block out the light on the sides which was right where our head lay on the bed. Aside from that the room and hotel was great. "

"Clean"

"The hot springs spa was amazing and very useful. It had different options for you to soak in from very hot to not so hot. I loved the hot pool with the cold bar to rest your head on. It made the experience that much more exciting. Overall very good time there and will definitely come back."

"Excellent breakfast, beautiful hotel and amazing location!"

"I booked this hotel because of positive reviews... Convenient location but that's about it. Firstly, housekeeping was very sloppy. I came back to a dusty room, items on the floor by the bedside table, no amenities refilled, or cleaned yukata (despite mine was taken away). I asked twice about luggage transfer and was told to bring my luggages down for assistance. I took them down the day before checkout. I was told I had to fill out a form, which is fine, although I wish I was made aware of that because I could have completed the form at night instead of in the morning when I was trying to sightsee. I asked if they could measure and weigh my luggages but they said no, which was bizarre considering Sawaga set in the confirmation that they may charge extra if the size and weight exceeds the limit. If you have credits from a third-party booking platform, you need to ask for them specifically because I was not offered the credits when I checked in. I appreciate the coffee bar (from 10:00 a.m. onwards) but I didn't think the breakfast buffet was worth 2,800 yen. I think my experience here fell short and the service was mediocre at best."

"Breakfast is great! Located just outside Kyoto station so if you are going to use the shinkansen is quite easy you don't even need to use the stairs/lift "

"Useful free bus shuttle to station. Staff very courteous. Handy for station but perhaps a little too far from downtown Kyoto. Didn’t use pool as there was a substantial charge per person per session. Would have expected guest use for free. "

"Rude, unhelpful and pretentious."