โThe best hotel in Dubai. Close to downtown and in front of the beach. The staff is awesome, especially Rafik Salah from Guest Relations, Essan from The Bay restaurant, and Gerardo and Khalid from the Club Lounge.
We always stay at the Mandarin Oriental Jumeira when we travel to Dubai and always recommend this hotel to our friends.โ
โIt was a really great stay in SONDER.
Actually I was a bit worried there's no review before booking.
I was surprised when I open the door!!!
it was super super huuuuuuge and clean.
And I could see whole dubai city including sea because my room was located on 17th floor, and there's no high building in front of it.
especially the private terrace was the best place to enjoy sunset in dubai.
There's a big shopping mall nearby in walking distance.
But if you are a traveller who will take a metro or...
โVery kind and polite staffs made this good hotel better.
I appreciate Billy, the receptionist welcomed me very early in the morning, for his kindness and scrupulous service.
Overall, I was very satisfied with this hotel.
However, the room was not soundproof. Noise from other rooms made me uncomfortable time to time.
The shower head in my room was damaged. It was okay to take showers, but unexpected one flow was hitting the wall.
It has small imperfectness, but as I wrote, I was very...
"I had to call every day to send someone to fix the electricity as outlets and the long lamp were not working. On my 4th day morning I called and asked for an extra hairdryer because the hairdryer suddenly not working and I was in the wet waterdropping hair but their employee said that I have to WAIT FOR SOMEONE TO FIX and if it does not working then they will give an extra. What a stupid employees they are. Also I asked for the room change and the hotel employees asked me to pack my luggage to move but they DID NOT GAVE OR MOVE STUFFS TO THE NEW ROM. And it seems that the room got smaller too. WHAT A STUPID RESPOND. I think most of this hotel's people are not ready to be a hotelier. I highly recommend people who wants to stay safe and clean, find another hotel which built recently. A towel had a hole and I also faced bigger than a inch long cockroach in my new room. "
