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Reviews of Casa Mango

3 out of 5
Casa Mango
Calle 6 sur (entre nueve y once), Macario Gomez, QROO

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 41 reviews" "
Rating 8 - Good. 6 out of 41 reviews" "
Rating 6 - Okay. 2 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 4 out of 41 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, relaxing atmosphere. Clean rooms. Polite, helpful staff.
Stayed 7 nights in May 2024

2/10 Terrible

Kamil

Stayed 1 night in Aug 2023

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 8 nights in Feb 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Horrible
The rooms are very nice… but thats the only good thing that I have to say. The room is a cabin, located in the middle of a forest. Its pitch black and hard to navigate through the trails. The trails are uneven, and full of rocks and sticks. I sprained my ankle walking through that mess in the dark with the flashlight that is provided. There is no sign outside saying the name of the hotel, nor are there roads- you are driving down gravel paths to reach the hotel. The room is designed in a way that aesthetically pleasing… but the room door is made of wood, and is full of cracks, so naturally many bugs get inside. When I woke up, my husband and I were COVERED in bug bites. There is also no TV, wifi, or hot water in the room and the water has a foul smell. Would never stay here again! Terrible!
Stayed 1 night in Jul 2022

10/10 Excellent

Maria Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay with our family at Casa Mango. Beautiful place, good amenities and the friendliest service. Salma and Martha where so friendly, courteous and accommodating.
Stayed 5 nights in Apr 2022

10/10 Excellent

Roberto, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 1 night in Apr 2022

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

Stayed 3 nights in May 2021
Response from Adone on Jun 27, 2021
Gracias

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. If you like wildlife then this is the place! Great food at the restaurant also!
Stayed 7 nights in Jan 2021
Response from Adone on Jan 19, 2021
THANK S SEE YOU..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Inessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay on the way to Coba
Nice property, if the breakfast was at least with a toast( it contained of coffe, anf fruits only) I would give the best rating. For anything extra for breakfast you have to pay.That place is for travelers with rental car.
Stayed 1 night in Jan 2020

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Jungle Setting
Thoroughly enjoyed our short stay at Casa Mango. Adone is a wealth of local knowledge and a wonderful His cozy hotel is very comfortable and well situated for a day trip to Valladolid or to the ruins and cenotes nearby. Casa Mango is a perfect, secluded jungle getaway - with the added bonus of a very nice Italian restaurant on site!!… hand made pasta anyone?
Stayed 2 nights in Oct 2019
Response from ADONE on Oct 23, 2019
THANK S A BIG HUG!!!

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Dec 2018

10/10 Excellent

HeatherB, West Wendover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's been over a year since I stayed here and I still think about this magical place. Tucked into the jungle not too far outside of Tulum. I'd stay here again in a heartbeat. It truly is the unique experiences you have that makes a trip meaningful and this experience made our Mexico trip so much better. I'd HIGHLY recommend staying here. Bring pesos if you want to eat there because they have a dinner menu and make the food for you homemade. We had the gnocchi and it was delicious. Bring enough to give a big tip because they deserve it! By they I mean the lovely wife and husband. They built the beautiful cabanas themselves and have a walkway to a fenced area you can look at their farm animals. The breakfast was so delicious. Such gracious and kind hosts! The cabanas don't have AC so if that's what you're looking for, it's not here. But c'mon live a little and stay in this beautiful magical setting you won't find just anywhere!
Stayed 1 night in Jun 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous accommodations, gracious host, remote
Beautiful facility, gracious host, lovely gourmet, Italian food. A bit remote although centrally located for many attractions. Much of how you feel about staying here will depend on what you want for location. A bit too remote for our teenagers, but a beautiful cabana, very large and comfortable. In the midst of a jungle a few blocks from the center of a very small Mexican town. Perfect for some folks and a bit too remote for others. Proprietor and family were gracious and absolutely lovely folks with wonderful gourmet skills.
Stayed 2 nights in Dec 2017

10/10 Excellent

Martin, Novato, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Bungalows in the jungle. It's really beautiful there. I have never been to such place before and it was amazing. The last 100 m of the access road is unpaved and a bit rough. It's in the jungle -- you might find spider or something on the wall. If you have phobia of these, might not be the best place to stay.
Stayed 1 night in Nov 2017

10/10 Excellent

Mary, garden grove ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Casa Mango
I love Casa Mango , the best service the food they cook is very tasty.
Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel in the jungle
Adone, the owner, greeted us on our arrival at 21:15, and helped us to our room, explained things, got us some beer - a nice welcome. The hotel consists of spacious rooms, each with numerous beds that can sleep at least four people. The rooms are actually separate, rustic villas that you get to by short jungle paths. Adone gave great information on local cenotes.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Rustic hotel
Looks nice in pictures but the rooms are tiny with almost no room to stand or sit outside of the gigantic bed. Poor lighting, dank bathroom, and no wifi in rooms. The food in the Italian restaurant is absolutely tasteless, though the breakfast of fruit, fresh bread and coffee is great. Very friendly hosts but paid too much for this place. No wifi in rooms is unthinkable for any traveler these days.

10/10 Excellent

Raymond, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive small hotel by Italian owner
Nicely built attractive small hotel built by Itailian owner, set in small town close to nature. Great Itaian food prepared by owners family. We enjoyed the animal garden a lot where donkey, pics, chicken and ducks living friendly together.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is a very friendly goose there that demands to be petted. If you don't it will peck at your leg.

8/10 Good

Charlie, Denman Island , British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end service in a rural seting
The owners do everything possible to make your stay memorable, starting with a free beer or wine while he takes 20 minutes to describe all of the available activities (and their costs) within 30 kms or so of the hotel. They have an amazing first class menu of home made delights for supper, and breakfast is complimentary.(It is not hard to tell that he used to manage a high end hotel. It is a very rural location and they have donkeys and chickens.The hotel is about 15 minutes outside of Tulum.

10/10 Excellent

Ann, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and picturesque setting.
This ins a truly unique hotel. Three private cabañas in a beautifully landscaped setting. It has all been sensitively done by the owners. Our room was so clean with a lovely shower, fresh towels, comfy beds. It is what you would term rustic, but don't let that fool you into thinking it wasn't a bit of luxury! Adone is a marvellous host, really friendly and knowledgeable about the sights to visit in the surrounding areas, especially avoiding the tourist traps, and promoting the more eco-friendly places. The food is fantastic home cooked Italian, using only the freshest, seasonal and local produce, a lot from their own grounds. I could not recommend this enough if you want a jungle experience! Be warned though, the jungle is noisy at dawn!!!

2/10 Terrible

Javier israel

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
La Vd la actitud del dueño no fue nada servicial, la cabaña en general está bien pero muy apenas salía agua de la regadera , te quiere obligar a dejar propina , tengo agencia de viajes y ya no llevaría a mis clientes y no lo recomendaría más que nada la actitud del dueño , uno no puede utilizar la cabaña para platicar , entre amigos , me quería cobrar más por que pensaba que estábamos metiendo más gente cuando no fue así. La Vd eviten quedarse aquí.
Stayed 3 nights in Jan 2024
Response from ADONE CONSOLATI EL DUEÑO on Jan 17, 2024
Bueno, llevaron 2 chica hasta la 5 e 30 de la mañana con musica y sicuramente droga, lo demas huesped se quearon todos por el ruido.. la secunda noche cuando entraron a la 7 con cerveza y nuovamente con las chica le e dicho que le iba a quitar la luz se ponian musica, y si le pregunte de dejar 100 pesos a la chica de limpiezpa solo porque VOMITARON EN TOD LOS LADO!!!!!

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2023

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
todos me gusto, muchas gracias
Stayed 1 night in Dec 2023

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Adone on Oct 18, 2021
GRACIAS ... UN ABRAZO

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Adone on Sep 9, 2021
GRACIAS mARIA UN ABRAZO...

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para desconectar y disfrutar de la natura
El servicio increíble, Adone es muy buen anfitrión. La comida deliciosa y las cabañas muy bien equipadas. nos encantó la ubicación y la cantidad de lugares naturales cerca a los cuales se puede llegar sin problema.
Stayed 1 night in Jun 2021
Response from Adone on Jun 27, 2021
MUCHAS GRACIAS..

10/10 Excellent

Rossana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Lugar
Muy lindo lugar para disfrutar de la naturaleza. A 15 minutos de Tulum centro, forzoso desplazamiento en auto. Cerca de algunos cenotes. Atención muy agradable. Cuentan con una rica cocina, y aunque no pudimos saborear el risotto, estuvo muy rico lo que probamos.
Stayed 9 nights in Apr 2021

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Padrísimo
Aunque no fue el cuarto que esperaba, dormimos muy bien con la lluvia y los ruidos de la selva. Nos atendieron muy bien en el desayuno y nos ayudó con nuestro itinerario
Stayed 1 night in May 2021
Response from Adone on May 26, 2021
GRACIAS UN ABRAZO!!!

8/10 Good

Beatríz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sin
sin comentarios
Stayed 1 night in Dec 2020
Response from Adone on Dec 24, 2020
Gracias Beatriz Hasta Pronto...

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Adone on Aug 8, 2019
Thank s to stay with us ... hope to see you again big hug... Casa Mango

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
endroit improbable à 20min de TULUM la tropezienne ici c'est le calme et le ressourcing avec excellente nouriture italienne un tres bon stop entre Tulum et Coba
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ojalá tuviera señalización para llegar. Es bonito pero a pesar de estar en medio de la selva podría mejorar su fumigación
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très accueillant. Petit déjeuner soigné . Nourriture excellente . Nous recommandons cet établissement.
Stayed 1 night in May 2018

2/10 Terrible

maria macarena

Disliked: Room comfort
Experiencia realmente mala
Las cabañas en si son muy lindas, esta alejado de tulum. El desayuno esta bien, fruta y tostadas. El check in y check out muy fácil. Nosotras tuvimos una mala experiencia con el dueño de la cabaña ya que la única noche que nos quedamos se puso muy borracho y empezo a decirnos cosas inapropiadas fuera de lugar y realmente nos sentimos muy asustadas. Éramos 2 chicas solas de 26 años. No solo que no nos dejaba de hablar en tono muy Desubicado constantemente ofreciéndonos alcohol, sino que una vez que decidimos ir a encerrarnos a nuestro cuarto, el dueño se pasó horas caminando alrededor del mismo! A la mañana siguiente no apareció y tuvimos un mejor trato de su mujer que no estaba enterada de la situación. Lo único positivo es que se nos devolvió la plata sin ningún problema pero fue una situación fea y realmente estábamos con mucho miedo ya que es un lugar alejado y no conocíamos! Sacando eso las cabañas se encuentran bien!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable con todala vegetación alrededor.
Un lugar rústico pero con todas las comodidades , los dueños excelentes personas. El lugar nos encanto . Muy recomendable .
Stayed 1 night in Jul 2017