Mahwah - Nanuet, New Jersey hotel rooms at the Hersha Hospitality

"The hotel possessed all of the old world charm I was hoping to find which of course also included the lack of modern amenities such as a coffee pot in each room. Do know that this was a minor inconvenience as there are two coffee shops immediately adjacent to the property. The rooftop bar with its access to the outdoors was charming as well. Unfortunately, we did experience a rather rude manager on duty (throughout our stay) and I got to witness him in action several times - he could surely use more training on how to deal with the pressures of running a front office staff. As a stand alone the staff members were great however with the manager on the floor everyone, including the guests, were uncomfortable. Would I stay there again?? Yes I would as I thought it offered great accessibility to Central Park, Fifth Avenue, the subway, Lincoln Center and The Big Red Bus tours."

"No cups in room, few elevators working for a full hotel created lines."

"The hotel was in a great location, the rooms were in excellent shape, and the amenities were good, but what really sets this place apart is the staff. Every single person was so nice!"

"Room was clean. Staff are nice people."

"Clean room, no smiles from staff, asked for towels and toilet paper but never showed up"

"Staff were great and friendly"

"We stayed during Christmas time. It is a great location if you're looking to be central to most things in the city. This time of year is highly chaotic anywhere you go in NYC. The staff was more than helpful and understanding when we were delayed with our check-in because of flight cancellations. It was the perfect room for my daughter and I. "

"Everything is close"

"Great location. Nice size room. Room heating was awkward."