"Place is so cute, just as pictured. Smells wonderful! Staff is great, respectful, always greeting you, helpful. We would stay again. We did have trouble getting our room cleaned. We were there 7 nights. Only time it was cleaned was when we made a point to ask the front desk for it to be serviced. So twice and one day it was cleaned without us asking. That’s 3/7 nights. We made sure to take off the do not disturb and we’re gone most of the day and woukd come back to a room that was not cleaned- even gone 7am-4pm. Our last day we paid for late check out, informed we were leaving at 3pm. TWICE different cleaners knocked and woke us up during our power nap before our 10 hour travel day. That really sucked. Not much choice for goody food on rooftop but charcuterie was DELICIOUS. Unfortunately both nights we went up the two different waiters we got were Too Friendly and ended up talking forever to other tables. Service there was not great. The daily hotel fees are crazy but I’m going to assume that’s every hotel in nyc. Lastly we got a message from the hotel that early and late check in are $50 and $75 but then were told and charged $75 for both. That being said they had our room ready very early in the morning and 3pm check out is amazing."
"Excelente ubicación, gran hotel, cómoda habitación. Nuestro vuelo se retrasó y llegamos a la 1:30 AM del día siguiente, la señora que nos atendió, no fue muy amable, teníamos reservadas 3 habitaciones y nos ubicaron todos separados, pisos 15-24-31."
"Clean rooms, comfortable beds, a good breakfast, an excellent location, and extremely friendly and helpful staff. Everything was perfect. I had a wonderful stay!"
"The Pod 51 is not for people who need space in their rooms. The hotel is staffed by a very nice and helpful crew. I would consider staying there again, but the room size is a deterrent. The neighborhood is great."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
