마르베야 아파트식 호텔

“Muy buena la habitación y el servicio”

“Sehr schöne Unterkunft bei der vor allem der Service stark positiv hervorgehoben werden muss. Pool war ausreichend und die Aussicht der Hit. Die Zimmer sind etwas in die Jahre gekommen das macht das gesamte Resort aber wieder weg. Alles in allem hat es uns sehr gut gefallen und vor allem die herzliche Art der Mitarbeiter war sehr angenehm. Wir würden als Familie wieder kommen und haben den Urlaub sehr genossen.”

“Die Kommunikation mit dem Gastgeber war hervorragend”

“Because of the blackout, my family had a one of the most terrible night. I was very disappointed also by poor service of this hotel afterwards. 밤늦게 전기차단기가 내려가 갑자기 정전이 되는 바람에, 제대로 씻지도 자지도 못하고 가족들 모두 정말 고생했습니다. 늦은 시간 샤워중 정전이 되어 당황하고 피곤한 상태의 손님들에게 호텔에서는 두층 떨어진 다른 방의 열쇠 하나만 주었고, 아파트식 숙소 특성상 다른방으로 짐을 옮기기가 힘든 구조인데도, 그 외에는 아무 조치가 없었습니다. 멈춘 세탁기 안에 있던 빨래를 꺼내서 다음날 새벽 찬물에 손빨래를 하고, 아침에 체크아웃할때까지도 전혀 유용한 조치나 정중한 사과는 없었습니다.”

“It was a little far from the beach but great. The room was clean, big and luxury. The garden and pool was fantastic. And our rentcar had a problem so we needed to contact the rent car office. The staff helped us to communicate to the end so we could get result”

“While the staff were pleasant, helpful, & provided good service throughout our stay, unfortunately the property itself was extremely disappointing. The complex is very large & conveniently located close to the marina, supermarkets, & other local amenities. However, the accommodation was in desperate need of renovation & appeared not to have been updated since the 1980s. The condition of the apartment was far below expectations & did not match the description provided at the time of booking. The...

“great ocean view and nice swimming pool ! ”