“The room was really nice and clean. However, the pool bar was not open which was very disappointing as this is a key factor in choosing a hotel. Additionally, there was no milk in the room and when going down to reception they said they would bring some immediately, however, it didn’t arrive for another 45 minutes, at which point my coffee was cold.
Finally, on checking in we were offered a free glass of cava at their pool bar (which was closed but advised it would be open on day 2). On day 2,...
“The room was really nice and clean. However, the pool bar was not open which was very disappointing as this is a key factor in choosing a hotel. Additionally, there was no milk in the room and when going down to reception they said they would bring some immediately, however, it didn’t arrive for another 45 minutes, at which point my coffee was cold.
Finally, on checking in we were offered a free glass of cava at their pool bar (which was closed but advised it would be open on day 2). On day 2,...
Simon