메르시 섬 모텔

“A minor mistake made while booking turned my experience into a complete nightmare. Because of my dyslexia I booked Friday night instead of Saturday night (made the booking the night before, on Thursday). I got an email on Friday asking me how my stay was going, and I realised a mistake had been made. I then spent three hours (!) on the phone trying to resolve the situation, going round the houses. I had booked the room through Expedia because of this, neither the hotel nor Expedia wanted to...

“The hotel is about a 15 minute walk from the town. It is in an old building so has charm and historic interest. Staff were helpful and friendly and rooms and common areas clean amd well maintained.”

“Wonderful experience there”

“Free mini fridge is great.”

“A Very Enjoyable Stay Will Book With Them Again.”

“A nice size room, comfortable bed. Tea and coffee, and a small bowl of boiled sweets. A couple of packets of individual biscuits would have been nicer. Breakfast was continental, a mixture of small boxes of cereal, toast. There were croissants but they were cold and to be honest looked like they had been there a while and little cakes. We would go back as it is so convenient, plus we love Burnham 🤗”