“1 Star – Unacceptable Experience
Our flight arrived at 8 PM Thursday. I shared my arrival details in advance and was told to give a 30-minute heads up since check-in requires the host to be present. I did. I arrived at 8:36 PM, checked in with the front desk, completed the form, and showed my ID. The key was ready, but they couldn’t release it until the host arrived. So we waited. Over an hour. I was traveling with my 7-year-old daughter, who was hungry and exhausted. I ordered food to the...
“1 Star – Unacceptable Experience
Our flight arrived at 8 PM Thursday. I shared my arrival details in advance and was told to give a 30-minute heads up since check-in requires the host to be present. I did. I arrived at 8:36 PM, checked in with the front desk, completed the form, and showed my ID. The key was ready, but they couldn’t release it until the host arrived. So we waited. Over an hour. I was traveling with my 7-year-old daughter, who was hungry and exhausted. I ordered food to the...
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