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"Room was clean and staff was helpful."

"Helped me see Mt. Fuji at sunrise. There was a thick layer of fog forming right above the Yamanakako Lake in the early mornig, which seems to be a common thing in this season. Because this hotel was above the fog it didn't obstruct our view of the beautiful Mt. Fuji at sunrise. It was a very clear and sunny day, and the fog cleared up within a couple of hours after sunrise. If you are aiming for sunrise picture, this hotel really enhaces your chance of catching the precious view. "

"Clean room, good ontsen on top floor with view on Mt Fuji, great breakfast (unfortunately no gluten free bread or plant-based milks), very helpful staff at helping navigate public transport. "

"Resort was a perfect mix. One side had a grand view of Mt. Fuji, the other side looked out into the theme park (Fuji Q Highlands). Hotel Guests had free access to the Onsen next door and had an enclosed walkway for access. The onsen was clean and had a great payment system for items you need (vending machines, souvenirs etc...); electronic bracelet that allowed you to purchase from venders & souvenir stoors. Final Payment for services at a kiosk on the way out. "

"The roof top hot springs has to be the best view you can ever ask for. We loved everything about this stay. Best hotel we’ve been to. The staff were amazing!! We definitely didn’t want to leave and would 100% come back. "

"Good service, nice place for stay with family."

"Everything was perfect "

"Our stay at The Sense Fuji was a highlight of our trip to Japan. We would have stayed longer if time allowed. The property is beautiful with incredible views of Mt. Fuji. The private onsen is relaxing and the food was great. The service was perfect and helped us with whatever we needed. Cannot wait to come back."

"This is a traditional stay, meaning you will sleep on a thin mattress on top of tatami mats on the floor. I’m 40 and it was okay for a couple of nights. I didn’t mind. The staff is very friendly and helpful. Also keep in mind that the showers are shared, no individual stalls. There are great Cafes and restaurants around"