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“Nice crews ”

“The service itself was fine, but you—Expedia—failed to honor the reservation I had with you. I had to pay directly out of my own pocket, and it ended up costing me much more.”

“Overall, it was a good stay with a few takeaways to consider. The property seems to be a little dated with wear and tear in the room and common areas. We didn't receive the complimentary sparkling wine even after we called. No big deal, but noted. There was also a late night knock on our door one night so we called the front desk and they explained that the staff member had the wrong door number. Other than that great location for getting around Lower East Side. Check in and check out were easy...