North Fort Lauderdale, Fort Lauderdale hotel rooms at the Kessler Collection

"I booked a room (to pay at property) for 14 days for this month since December 8th, 2025. I called the day before checking in to confirm availability and to let them know that my family and I will be arriving between 1 and 1:30am because we are coming from South Korea (which is where the person I spoke to on the phone is from). He said it was okay and that he put in the notes that we will arrive for late check in. When I arrived 2 weeks ago at 1:15am, I was told by a staff that the manager cancelled my booking earlier in the day (when I was midflight). The reason behind the canceled booking is because they supposedly had an issue with ONE room and they were overbooked so they prioritized prepaid rooms (I am still baffled about this explanation). I asked the staff member what my alternative option is and asked how they can just decide on who gets a room and who doesn't. I was told that Expedia should have rebooked me with another hotel (that is not how it works). He reiterated that unfortunately, they are overbooked and I need to find an alternative option in the middle of the night with a screaming infant after spending over 13 hours in an airplane. The manager was supposed to reach out to discuss this matter and never did. I did not get any alternative options or accommodations for this inconvenience. I will never book with this location, and I highly do not recommend especially if traveling overseas."

"I was surprised that parking was charged per day via an App - I didn't see that clearly displayed when I booked. There is a bistro on site where you can have breakfast but there is no set breakfast price available, just your own a la carte selection of the options. There is a Denny's on the other side of the road if you don't like the options."

"I would have appreciated a towel change and the waste baskets being emptied midway between our stay. Our room was not serviced the entire time during our stay. I would have really appreciated at least clean washcloths and hand towels, but was not provided with either. The room was very, very clean, but had a very, very strong smell of cleaning products which was very offputting."

"Great sand cheerful place"

"My room wasn’t cleaned one day. Requested a cleaning and left for about two hours and no change. Next spoke to front desk again in person and the room was cleaned. Small bathroom area. Sheets were moderately clean. Doors closing in other guest rooms is pretty jarring, very loud. Bar and food were good. Probably would not stay here again."

"The hairdryer was sticky, sticky, sticky gross. There were people screaming at each other in the hallways. Last time we cheap out on a hotel stay!"

"Staff was amazing, Food was delicious and fast. Enjoyed The pool bar. Lobby bar was definitely a great touch of all of my family favorites. Room was great and clean. "

"Ok"

"nice location. About 25 minutes drive to Coral Springs where we need to be. Small but clean pool. Breakfast lady was friendly!"