노스웨스트 시카고 베스트 웨스턴 예약

“DO NOT GO HERE. This place is infected with cockroaches. You will experience cockroaches in your bed when you wake up, crawling on you in your sleep. I went here to have some rest from exhausting work, and found a cockroach on the desk. I called the front desk and they said pest control is not available at 11PM, rooms are fully booked, and they do not have authority to give me a refund or any compensation. I tried to cope with the cockroach which I haven't found, and went to sleep at 1:30AM...

“Late night check in due to flight being canceled. Able to get a room. Airport shuttle not free and not available in the morning. Fitness center equipped with a couple treadmills. No weights to work with. No wipes. Swimming pool not available. Breakfast offered but no variety and warm food cold. Noisy air conditioner in room. Biggest complaint was that hotel was not what was advertised.”

“Great customer service and the room was super cleaned. Thank you”

“Great parking and good staff. Honestly it was a straight forward hotel. Clean but rooms need some upgrades.”