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"Hotel is being renovated. The entrance is a little tricky to find. Very comfortable room with plenty of space. Except the carpeting needs to be replaced! Very worn and dirty. Metro/RER right outside entrance to hotel. The location is less than half hour walk to almost anything we wished to see. Fitness room is not worth experiencing. The hotel next to Novotel is allowing guest to use their gym. Don’t bother. Maybe after renovations there will be a decent workout facility? Although the area is convenient, it is very touristy and not really a French vibe. Staff was fine. Not overly welcoming. I might stay again for convenience, but probably will stay somewhere not so populated. "

"The hotel is well situated but restaurant is very expensive compared to Paris city. "

"Well maintained facility, helpful staff. Clean rooms and common areas. The breakfast in the morning was very good. "

"Overnight stay at CDG. First experience with citizenM. Exceeded expectations - would absolutely stay again."

"Convenient easy access "

"Staff were really friendly and helpful "

"I can only agree with other reviews that persuaded me to choose this hotel in the first place… a hidden gem in Paris and a real cultural experience. I found the staff so welcoming and friendly - it really made my trip quite special. One of the chaps opened a bottle of wine for me and offered me a wine glass and another went to the trouble to open the vending machine when I didn’t have change. As it’s just off a main street, it gave quiet, safe vibes, yet within seconds you can be on a relatively busy street. The rooms are small but very clean and comfortable and as others have commented really give an authentic Parisian vibe. There is normal noise bleed between rooms but nothing off putting. I occasionally heard other guests slamming their doors but for the most part that was it. It’s well connected to the metro with a station near by but I walked a lot of places. It was my first trip to Paris and I was completely on my own. Wouldn’t hesitate to recommend for a solo traveller thinking of doing the same. Great amenities too… the hotel has a vending machine for drinks (all 2 euros) and there is a monoprix about 100 metres away (I was told the French version of target/sainsburys). You mean even get a guest appearance of two super cute cockapoo’s!"

"Very nice and clean with friendly helpful staff."

"This was a beautiful property with excellent service in a charming neighborhood that was conveniently located just a few steps from two metro lines. The staff were so welcoming and kind. We highly recommend this hotel and would love to return for another voyage!"